General Terms and Conditions

talentmonkeys GmbH, Kirchberggasse 16-18, 1070 Vienna, Austria

1.1 These General Terms and Conditions apply to the provision of the tamo.ai software for use via the internet by talentmonkeys GmbH.

1.2 They apply exclusively to entrepreneurs within the meaning of Section 1 of the Austrian Commercial Code (UGB). Contracts with consumers are not concluded.

1.3 Any deviating terms and conditions of the customer shall not become part of the contract, even if we do not expressly object to them.

2.1 We provide software that analyzes job advertisements, identifies publicly accessible professional profiles based on such information, evaluates and ranks such profiles on a partially automated basis, generates suggested outreach messages, and initiates the sending of such messages via the customer's LinkedIn account.

2.2 We do not provide recruitment placement services or temporary employment services. We do not select candidates, make hiring recommendations, or become a party to any employment relationship. The decision regarding outreach, selection, and hiring is made exclusively by the customer.

2.3 The software is provided as a service via the internet. No source code is provided, and no installation is performed on the customer's systems.

3.1 The software relies on third-party data and statistical methods. We do not guarantee any specific number or quality of profiles identified, any response rate, or the successful filling of a position.

3.2 The automated evaluation constitutes a preliminary screening and does not replace the customer's own professional assessment.

3.3 The underlying profile data is provided by a third-party provider. We do not warrant its accuracy, completeness, or timeliness.

4.1 tamo.ai is available under the following plans:

• Free: €0, including one complete search, available for 7 days from registration.
• Growth: €1,999 per month, including 4 searches per month.
• Scale: €4,999 per month, including 12 searches per month. Subscriptions concluded before 16 October 2026 keep the search allowance agreed at signup (Growth 8, Scale 25 per month).

The applicable scope of services, features, search limits and prices are those displayed on the tamo.ai pricing page at the time the plan is purchased.

4.2 Paid plans may be billed monthly, quarterly, or annually in advance. For quarterly billing, a 5% discount applies compared with the corresponding monthly billing price. For annual billing, the annual price corresponds to ten months of the applicable monthly price, meaning that two months are included free of charge. All prices are exclusive of applicable VAT.

4.3 Each paid plan includes the monthly search allowance stated for that plan. Unused searches expire at the end of the respective monthly usage period and are not carried forward to the following month and are not refunded.

4.4 Any change of plan shall take effect at the beginning of the next billing period unless otherwise agreed.

4.5 Subscription fees are charged in advance at the beginning of the respective billing period via the payment method the customer selected during checkout, and are processed by our payment service provider. Where we and a customer separately agree on payment by invoice, the payment term stated on the respective invoice or in the individual agreement applies. If a payment cannot be collected or an agreed payment term is exceeded, we are entitled to suspend access after written notice and an additional payment period of 14 days.

4.6 Paid plans may be cancelled at any time. Cancellation takes effect at the end of the current billing period. Access to the booked plan remains available until the end of that billing period.

4.7 We may adjust prices by giving three months' notice before the end of a billing period. If a price increase applies to a future renewal period, the customer may cancel the plan before the new price becomes effective.

5.1 For the purpose of sending messages, the customer connects its own LinkedIn account to the software. Messages are sent in the name and through the account of the respective user.

5.2 The customer acknowledges that the automated use of LinkedIn may conflict with the terms of use of LinkedIn Corporation and may result in restrictions being imposed on, or the suspension of, the LinkedIn account. This risk is borne by the customer. We shall not be liable for measures taken by LinkedIn against the customer.

5.3 The customer is required to comply with LinkedIn's applicable usage limits and must not increase the sending volumes proposed by the software through the use of additional tools.

6.1 The customer is the data controller responsible under applicable data protection law for contacting the identified individuals. In this respect, we act as a data processor. The details are governed by the Data Processing Agreement pursuant to Article 28 GDPR, available at https://tamo.ai/dpa, which forms an integral part of the contractual relationship.

6.2 The customer shall review the suggested profiles before contacting them and shall expressly approve each profile for outreach.

6.3 The customer is responsible for maintaining and keeping up to date the block list of companies whose employees must not be contacted.

6.4 The customer shall not use the software for purposes other than recruitment, in particular for advertising, sales activities, or contacting consumers.

6.5 The customer shall indemnify us against third-party claims arising from a breach of the obligations set out in this Section 6, to the extent that the customer is responsible for such breach.

7.1 We endeavor to ensure a high level of software availability but do not guarantee any specific level of availability unless expressly agreed otherwise.

7.2 Scheduled maintenance, outages affecting third-party providers used by us, and disruptions outside our reasonable control shall not give rise to any claim for a reduction in fees or damages, to the extent permitted by law.

7.3 Where reasonably possible, we shall provide at least 24 hours' notice of scheduled maintenance and carry it out outside normal business hours.

The software relies on third-party services, including in particular providers of professional profile data, messaging infrastructure, hosting and database services, and language models.

If such services become unavailable, their terms change, or they are discontinued, we are entitled to replace them with functionally equivalent services.

If an equivalent replacement is not reasonably available and the affected third-party service is materially required for the operation of tamo.ai, either party may terminate the affected paid plan by giving one month's notice.

9.1 Paid plans are concluded for the billing cycle selected by the customer at checkout: monthly, quarterly, or annually. Unless cancelled, the subscription automatically renews at the end of each billing period for another billing period of the same duration.

9.2 The customer may cancel the subscription at any time through the available account settings or by contacting us at info@tamo.ai. Cancellation takes effect at the end of the current billing period.

9.3 No refund is due for a billing period that has already commenced, unless required by applicable law or expressly agreed otherwise.

9.4 The right of either party to terminate the contract for good cause remains unaffected. We may in particular suspend or terminate access where the customer materially breaches these Terms, misuses the software, or fails to pay amounts due after expiry of the payment period stated in Section 4.5.

9.5 Notices of termination may be made in text form, including by email to info@tamo.ai, unless cancellation is performed directly through the customer account.

9.6 Following termination, data stored in the customer's account will be made available for export upon request for 30 days. Thereafter, the data will be deleted unless longer retention is required by law.

10.1 We warrant that the software substantially conforms to the agreed description.

10.2 We shall be liable without limitation for intent and gross negligence as well as for damages resulting from injury to life, body, or health.

10.3 In cases of slight negligence, we shall only be liable for breaches of material contractual obligations. Such liability shall be limited to the foreseeable damage typical for this type of contract and, in any event, shall not exceed the fees paid by the customer during the preceding twelve months.

10.4 Liability for loss of profit, indirect damages, and consequential damages is excluded to the extent permitted by law.

10.5 We shall not be liable for damages arising from the restriction or suspension of a LinkedIn account where such restriction or suspension is caused by LinkedIn or by circumstances outside our reasonable control.

11.1 For the duration of the contract, the customer is granted a non-exclusive, non-transferable right to use the software for its intended purpose.

11.2 All rights in and to the software, its structure, its technology, and the underlying methods and processes remain with us.

11.3 Both parties shall keep confidential all confidential information received from the other party in connection with the contractual relationship and shall use such information exclusively for the purposes of the contract.

This confidentiality obligation shall continue for three years following termination of the contract.

11.4 We are entitled to name the customer as a reference or use the customer's name or logo for marketing purposes only with the customer's prior consent.

12.1 Austrian law shall apply, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG) and the conflict-of-law rules of Austrian private international law.

12.2 The court having subject-matter jurisdiction in Vienna, Austria, shall have exclusive jurisdiction.

12.3 Amendments and additions to the contract must be made in text form. This also applies to any waiver of this text-form requirement.

12.4 If any provision of these General Terms and Conditions is or becomes invalid or unenforceable, the validity and enforceability of the remaining provisions shall remain unaffected.

12.5 The current version of these General Terms and Conditions is available at https://tamo.ai/agb.

Contact: info@tamo.ai